Thursday, January 28, 2010

Office Etiquette and Facebook as a Hiring Tool

We start off here on our Thursday with an article from Yahoo! and Forbes on Office Etiquette Essentials (H/T Wendy). This is not good news:
Christine Pearson, professor of management at Thunderbird School of Global Management in Glendale, Ariz. and coauthor of The Cost of Bad Behavior, says 96% of Americans report experiencing rudeness at work, and 48% say they are treated uncivilly at least once a week.

This kind of manners meltdown can have a direct effect on the bottom line. According to surveys conducted by Pearson and her colleagues, 48% of poorly treated employees have intentionally decreased their productivity and 12% say the boorish behavior compelled them to quit. Workplace rudeness costs employers an average of $50,000 per worker. "There are very high costs associated with even seemingly inconsequential inconsiderate words and actions," adds Pearson.

Ouch

Next comes from itWorldCanada and says that using social networking platforms like Twitter and Facebook as talent sourcing tools may open up a company to potential legal repercussions.

Lastly, from Business Insurance, a court ruling from Florida that says that illegal immigrants are due workers comp benefits (H/T Jennifer)

Tuesday, January 26, 2010

Astronology - The Rising Cost of Healthcare..Can Small Business Keep Up?

Astron Website Top

Astronology

Volume X

Issue 24

 

January 26, 2009

Dear Andrew,

Astron Solutions provides high-quality, low-cost, innovative human resources consulting services to organizations like yours. Call us for advice, innovative program design, and user-friendly Web/PC based software.

 

The Astron Road Show

 

It's 2010 and the Astron Road Show is back in full swing!

On January 27th, National Director Jennifer Loftus will present to the New York City Chapter of ABWA on "Human Resources...Not Your Organization's Police Officer Anymore!" When you think Human Resources, do you think strategic business partner? Or, does your mind flash to Toby from NBC's "The Office"? Today's HR function has evolved. Whether you are in the interviewing seat or on the other side of the table doing the hiring, you need to understand the new approaches to HR. With these insights, you'll position yourself more strongly against your competition. Following Jennifer's presentation, several recruiters will share insights from the staffing world. Admission is free. If you'd like to attend, please RSVP at
www.abwanyc.org under the events tab. The meeting's location is MetLife's Offices at 260 Madison Avenue (between 38th & 39th streets), 11th floor conference room. Registration begins at 5:45pm. We hope to see you there!

 

Fact or Fiction

Last Thursday (1/21/10) was Squirrel Appreciation Day.

FACT

Who knew there was a holiday dedicated to
squirrels? Astron's blogmaster, Andrew Katz, recently blogged on the topic, along with using the "Common App" in the workplace. If you haven't visited Astron's blog lately, you can visit Welcome to the World of HR and subscribe to our feeds at http://astronsolutionsworldofhr.blogspot.com.

 

The Rising Cost of Healthcare...Can Small Business Keep Up?

dollar increaseThree words. Health Care Reform. Combined, they have become a hot topic in recent months. Although the thought of any reform on America's health care will affect all Americans, a special group of interest is small business. As Capitol Hill struggles to create a bill that will satisfy all, small businesses face a critical turning point in regards to keeping up with healthcare changes....more

 

Have a Question?

If you have a topic you would like addressed in Astronology, or some feedback on a past article, don't hesitate to tell us!  Simply reply to this e-mail.  See your question answered, or comments addressed, in an upcoming issue of Astronology.

Looking for a top-notch presenter for your human resource organization's meeting?  Both Jennifer Loftus and Michael Maciekowich present highly-rated sessions on a variety of compensation and employee retention issues.  For more information, send an e-mail to info@astronsolutions.com.

 

The Fine Print

We hold your e-mail address in trust.  Astron Solutions promises never to share or rent your personal information.  We also promise never to send you frivolous e-mails and will allow you to leave our list, at your option, at any time.

To remove yourself from this list, please follow your personalized subscriber link at the bottom of your Astronology alert e-mail.

Copyright 2010, Astron Solutions, LLC

ISSN Number 1549-0467

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Monday, January 25, 2010

Real Unemployment and the Future of HR

We start you off on this Monday morning with a link from the Huffington Post which says that the real unemployment number is at a dismal 19% and we're 22.4 million jobs short of having a full unemployment rate of 5%. Ouch.

Speaking of the unemployed, The 405 Club (a great blog name) has a post about what really bothers the author about not having a full-time, steady, paying job.

Lastly, UpstartHR has a look at the future of HR and asks "is it you?" Some keys they give are:
  • Know what impact you want to have
  • Ask smart questions
  • Identify a potential path
  • Take charge of your professional development
  • Stay flexible
 Some good advice, indeed! 

Friday, January 22, 2010

Jobs You Want and Jobs To Stay Away From

That's the theme of our Friday links as we get you ready for the weekend on the day a decade-old age discrimination suit was settled by the TV networks and studios according to The Wrap

Fortune and CNNMoney have the 100 best companies to work for--which may be an even more important list than the Fortune 500.

Glassdoor.com has their list of the best 50 places to work for (I wonder how many of those overlap...?)

Media Bistro (the website where I actually found this job and why I'm blogging to you right now) has a list of the most desired media jobs of 2009

Complain about your job? FoundValue Blog has 10 jobs they promise are worse than yours (though I know a LOT of people who would want #10).

The Springfield News-Leader has 10 steps to workplace happiness from some great professionals in the field.

Have a great weekend!

Thursday, January 21, 2010

"A Common App" for Job Applications

Happy Squirrel Appreciation Day!

When I applied to college, I was happy to find out a school I was applying to used the "Common App". For those unfamiliar with it, this is basically a general college application that you could fill out once and then submit to all schools that would accept it. It saved me time and energy and focused me on finding the schools I was really interested in rather than worrying about what their application requirements were.

The other day I got to wondering: why can't we do this for job searches? Maybe we can call it the "Professional App". Really, why can't there be one generic job application that someone could fill out and submit to any companies that accepted it? Every job application a person fills out has the same information: Name, Address, Past Employment, Education. But for every job one applies to, they need to fill out a separate job application, manually inputting all the same information. Why can't this be standardized into one form? For each company you want to apply to, you can submit this form but still can personalize your cover letter and attached resume. And like the college-bound Common App, the Professional App could have specific answers for specific jobs as well, but keep the common information the same (in college apps these are essays, but in the Professional App, it could be specific questions for the job one would need to do). 

For a company receiving applications, there could be benefits as well. They wouldn't have to spend as much money to host their own job application site. The companies would be able to receive applications in an easy-to-use format and would be able to differentiate between candidates easily. And companies should receive more candidates to choose from because of the ease of applying. They may get a few more "lazy" applicants, but with a cover letter still to write and interviews still to do, the talent pool would certainly grow.

Thoughts? Do you think this would work? Would your company use it?

Friday, January 15, 2010

Avoiding Your Own Conan Situation

The late night airways have broken down into Jay Leno fans or "I'm With CoCo". NBC has decided to ditch Conan on The Tonight Show and move Jay Leno back to that time slot. This has caused a lot of animosity and bad public relations for NBC including an open airing of grievances by Conan towards his network and bosses.. But could this have all been avoided? The answer is probably "yes".

Harvard Business Review has some tips on how to avoid the Conan mistake. Although their comparison of the situation to Hideki Matsui's with the Yankees is totally off (Matsui was a free agent without a contract without any promises of future employment or promotion), the advice they give in the middle of the article is good for Human Resources professionals to take with them. The three main points of advice in the article are "avoid defensive talent strategies, place big talent bets, and diversify succession risk". Some pretty great advice there.

Gruntled Employee (a great name for a blog) talks about the situation further and said that Conan's statement put him ahead of his employer and it's shown to be true throughout the whole situation.

And, lastly, the rest of the late night hosts take aim at NBC, including, most amazingly, that second clip with Jimmy Kimmel taking down Jay Leno.

This is not a good situation for NBC, but the whole thing could have been avoided with some patience and smart PR.

Tuesday, January 12, 2010

Astronology - Retaining Talented and High Performing Management Staff

Astron Website Top

Astronology

Volume X

Issue 23

 

January 12, 2009

Dear Andrew,

Astron Solutions provides high-quality, low-cost, innovative human resources consulting services to organizations like yours. Call us for advice, innovative program design, and user-friendly Web/PC based software.

 

Happy New Year

 

From all of us here at Astron Solutions, we wish you, your family and friends, a Happy and Healthy 2010!

 

Fact or Fiction

Most people will fail to adhere to their new years resolution.

FACT

Unfortunately, according to an article by
Richard Koestner, many people do fail to adhere to their new years resolution. Specifically, 22% will fail after 1 week, 40% after one month, 50% after 3 months, 60% after 6 months, and 81% after 2 years. Let's try not to be part of these facts!

 

World Disney World Photo Contest

 

In a recent issue of Astronology, we asked our readers to submit their favorite photos of special Walt Disney World memories. Thank you for participating! Our contest winner is Andrew Miller of Salary.com. Based on his photo, it looks like there were some fun times at a character breakfast!

Do you have a funny or clever caption for this photo? Please send them to us and we'll feature the best in our next issue of Astronology!

 

 

Retaining Talented and High Performing Management Staff

managerWith the economy starting to pick up, proactive HR professionals want to make sure their key talent doesn't walk out the door. But what are the most effective ways to ensure employee retention? With all the motivational tools out there, it's hard to know which is the "right" one to use. In this issue of Astronology we examine research results prepared by the Forum for People Performance Management and Measurement....more

 

Have a Question?

If you have a topic you would like addressed in Astronology, or some feedback on a past article, don't hesitate to tell us!  Simply reply to this e-mail.  See your question answered, or comments addressed, in an upcoming issue of Astronology.

Looking for a top-notch presenter for your human resource organization's meeting?  Both Jennifer Loftus and Michael Maciekowich present highly-rated sessions on a variety of compensation and employee retention issues.  For more information, send an e-mail to info@astronsolutions.com.

 

The Fine Print

We hold your e-mail address in trust.  Astron Solutions promises never to share or rent your personal information.  We also promise never to send you frivolous e-mails and will allow you to leave our list, at your option, at any time.

To remove yourself from this list, please follow your personalized subscriber link at the bottom of your Astronology alert e-mail.

Copyright 2010, Astron Solutions, LLC

ISSN Number 1549-0467

Quick Links

 

World of HR Blog

Bringing you Human Resource news from around the globe...compliments of Astron Solutions.

More

 

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Be Careful How Much Data Your Employees Can Access

Gawker today has an account of why you shouldn't trust Facebook with your data. The post talks about how employees, equipped with too much access and loose internal controls on private data, have sometimes abused that data at the social media giant. One section of the post certainly resonated with me:
Sensitive data hoards inevitably attract attempts at unauthorized access. Whether it's hospital employees peaking at celebrity medical records or federal workers abusing their wiretap access 100 times in two tears (dubiously claiming it was an "accident"), people confronted with a pile of information feel compelled to start digging.
Sometimes it's important to trust employees with massive amounts of data but the key is to place strict controls over personal data and limit access to only select individuals with terms of use of that data. Facebook is lucky that this problem seems to be handled in house, but lax controls on employees like Facebook seems to employ leaves the company way to vulnerable for lawsuits should this information be abused in a way which harms the user. Tempting employees with unrestricted access leaves the company in this position.

Monday, January 11, 2010

Sarcastic Praise

In my company, we're currently undergoing our annual Personal Development Review process. Within this process, we review our accomplishments from the past year, receive praise and criticism from our managers, and have a chance to respond to the manager comments. As we go through this process, it reminds me of a report that the Onion News Network did on sarcastic praise copied below. Although The Onion report is a joke, sometimes praise given to employees can come off as sarcastic or unconvincing. Make sure you give praise only when deserved. If you feel like you're being sarcastic, maybe the praise is unwarranted.


Report: 70 Percent Of All Praise Sarcastic

Thursday, January 07, 2010

How To Get Fired and How To Fire Someone Else

Two interesting articles for your Thursday:

-The first is from Career Solvers and gives a lesson on how to get fired. Although the author is talking about firing her phone company, many of these same principles apply to the workplace. They are:
  1. Not showing up for work
  2. Coming to work unprepared
  3. Blaming others for the team's errors
  4. Not communicating with others
  5. Telling the boss (me) you couldn’t get a project done because it was understaffed.
  6. Asking for a raise before you have proved your value. 
The post ends with this bit of advice on why to eliminate these practices from your repotoire:
According to CareerBuilder’s 2010 Jobs Forecast a trend for 2010 may very well be replacing lower performing employees and taking advantage of the large percentage of top talent in the labor force to strengthen their work force. Because in this economy, employers have choices…and there are plenty of job seekers out there that would love to be employed by them.
-On the flip side, Easy Small Business HR has Do's and Don'ts (or is it "don't's"?) when firing employees. Some of those:

Don't: 
  • Leave the task to someone who does not have direct supervision of the worker being fired.
  • Fire an employee on the spot unless the actions are so egregious that it requires immediate removal from the workplace.
Do:
  • Fire workers who have crossed the line of what is considered egregious inappropriate behavior if you are absolutely certain based on the facts that the employee is guilty of misconduct.
  • Respect the privacy and confidentiality of everyone involved by meeting with your employee(s) in a private area
  • Tell your employee the reason for the termination.
Some good advice from those two sources...though you should only be following the latter!

Thursday, December 31, 2009

Here's to a Great 2010

Happy New Year to you from everyone here at Astron Solutions. Let's hope 2010 is a great one. 2009 has seem some rough times in the economy and especially with Human Resources, but hopefully better things are on the horizon for the new year. A few articles to send out the year:

-Since one of our themes this past year has been layoffs, let's take a look at the way the Washington Times is saying goodbye to people they're letting go from the Washington City Paper:
...the individuals hustled with great dread to a couple of tables where lots of letters were waiting. People walked away carrying word of their fate. Those that are getting laid off are being asked to finish up their shift tomorrow and then depart. The letters come with a list of open positions at the paper, just in case the departed want to try their luck with a different department.
Ouch. Does not sound like a good way to do this. Especially over a holiday weekend. The blog article quips "Is the paper going to raise those individuals on their cell phones and say, Hey, come back from Vail and pick up your letter to find out whether you've been sacked or saved?". Not the best idea by management. Many companies need to meet personnel numbers by year end but this isn't the best way to do it.

-Another big theme in 2009 was the use of social networking for job searches--especially the ever-growing Twitter. Well Career Solvers has some great advice as we close out 2009 about how you can use Twitter in your job search as they interview someone who has written a book about it.

-Lastly, looking ahead to 2010, Yahoo! HotJobs has a list of the most secure jobs in 2010.

Wishing a Happy and Healthy New Year to you and your loved ones from all of us here at Astron Solutions!

Tuesday, December 29, 2009

Astronology - 'Tis the Season...for Employee Relations Nightmares?

Astron Website Top

Astronology

Volume X

Issue 22

 

December 29, 2009

Dear Andrew,

Astron Solutions provides high-quality, low-cost, innovative human resources consulting services to organizations like yours. Call us for advice, innovative program design, and user-friendly Web/PC based software.

 

Happy Holidays from Astron Solutions!

 

Thank you for your support over the past year! It's been a challenging one for many of us. We hope that 2010 is a good one for you!

This issue of Astronology will feature an article from the archives. We'll be back with a brand new edition on January 12th.

Everyone at Astron Solutions wishes you and your family a happy holiday season and start to the new year!

 

'Tis the Season...for Employee Relations Nightmares?

giftsIt's the holiday season. Employees' thoughts turn to visions of the large cash bonuses they have come to expect year in and year out. Potential employee relations nightmares include numerous aspects of holiday bonuses. Let's explore....more

 

Have a Question?

If you have a topic you would like addressed in Astronology, or some feedback on a past article, don't hesitate to tell us!  Simply reply to this e-mail.  See your question answered, or comments addressed, in an upcoming issue of Astronology.

Looking for a top-notch presenter for your human resource organization's meeting?  Both Jennifer Loftus and Michael Maciekowich present highly-rated sessions on a variety of compensation and employee retention issues.  For more information, send an e-mail to info@astronsolutions.com.

 

The Fine Print

We hold your e-mail address in trust.  Astron Solutions promises never to share or rent your personal information.  We also promise never to send you frivolous e-mails and will allow you to leave our list, at your option, at any time.

To remove yourself from this list, please follow your personalized subscriber link at the bottom of your Astronology alert e-mail.

Copyright 2009, Astron Solutions, LLC

ISSN Number 1549-0467

Quick Links

 

World of HR Blog

Bringing you Human Resource news from around the globe...compliments of Astron Solutions.

More

 

Join Our Mailing List

 

Thursday, December 24, 2009

Happy Holidays from Astron Solutions

I would just like to wish everyone a very Happy Holidays and a Happy New Year from everyone at Astron Solutions! Hope that 2010 brings great things for you and everyone close to you.

Thanks for all your support. Make sure to check out the Astron blog in the New Year for great Human Resources coverage and check out the Astron Solutions website for our many great products.


-Andrew

Tuesday, December 22, 2009

Buying References

The next time you get a reference from a potential employee, you may want to take an extra look into that reference. Why? Because companies like CareerExcuse are offering you the chance to buy fake references (H/T Wendy). Wow.

They even highlight their ability to provide references from bankrupted companies (I'm not kidding here), saying: "Bankrupt companies make a great previous employer. We have created a management company with dozens of bankrupt companies that are ready to provide any inquirer your desired reference information."

This company is pretty despicable but may not be illegal as Monster reports:

Surprisingly, the legal framework of CareerExcuse’s business is solid- except for their fake diploma offerings. According to law, falsifying information on a resume is not illegal unless you’re lying about your educational credentials.

Falsifying your work experience could, however, almost certainly get you fired, not to mention the fact that your lack of experience might lead to incompetence at a new job that would be telling and risky in and of itself.

We researched the matter and came up with a 2001 legal study on lying on the employment resume, which stated:

The study concludes that it is illegal to commit résumé fraud only if the job seeker (1) is claiming an educational credential from a “diploma mill,” a bogus institution and (2) is using the résumé in a state that has enacted legislation to discourage the activities of these schools. However, an employer may be within its legal rights to terminate an employment relationship based upon misrepresentation of qualifications, depending upon the state and the nature of the falsification."

And that's not all they offer!
     * Fake Resume - FREE GUIDE!
    * Fake Funeral Excuse  

Beware of this company if you are an HR professional

Thursday, December 17, 2009

Complying With The Rooney Rule

This headline ran across the USA Today website today: Redskins say they 'over-complied' with Rooney Rule; Roger Goodell confirms it. What is the "Rooney Rule" and how can you "over-comply" with it? And why are we writing about this on a Human Resources blog? Let's explore.

First, let's define the "Rooney Rule". From Suite101.com:
The Rooney Rule is named after Pittsburgh Steelers owner Dan Rooney and was established in 2003. With an eye towards balancing minority candidates with other hires, the rule mandates that all coaching searches interview at least one minority candidate. As of 2009, there are almost four times as many African American head coaches in the NFL than there were prior to the rule.
Seems pretty straightforward on the surface. In 2003 there was a lack of minority head coaches in the NFL and the league decided to institute a rule that every team must interview at least one minority candidate for head coach. Since then, the amount of African American head coaches in the NFL has grown, and the Rooney Rule, as ESPN.com wrote in 2007, was credited with opening the doors.

In June, the NFL extended the Rooney Rule to include openings for "general manager jobs and equivalent front-office positions" according to the Washington Post who explains this isn't always the case: "[The Rooney Rule] will not apply to a case in which a team's top front-office job is held or filled by the franchise's owner or a member of his or her family, or in a case in which a team has an existing contractual obligation to promote a member of its front-office staff."

So that's how we got to our headline today. Pro Football Talk Daily taped a segment that said they were concerned the Rooney Rule could not have been followed because the resignation and hiring of personnel chief Vinny Cerrato and hiring of Bruce Allen as the Redskins General Manager occurred within an hour. Now here's where the rule gets tricky. The Redskins say they have complied with the rule and cannot divulge the minority candidate(s) interviewed because it would not be fair to them. And the Commissioner Office has backed them up. So they will not face a fine for this infraction as other franchises have.

Some criticize the rule like the National League Policy Center calling it "Pro Football's Affirmative Action Deception". But many laud the rule like Brian W. Collins for the NYU Law Review and some are trying to extend the rule even further, especially to the college football ranks where minority head coaching hovers around 6%, as Michael J. Nichols writes in the Virginia Sports & Entertainment Law Journal. Many of these leagues are worried they may face lawsuits if they do not do more to consider hiring minority coaches but they are getting push back about implementation from many levels.

Do you think that this is a good way to go about promoting minority hiring? Do you think a "good-faith interview" is enough or do you think that too many token candidates get passed over because of that? And how could this apply to other venues besides sports?

Wednesday, December 16, 2009

Fired Because Of Fantasy Football

Most Fantasy Football Leagues are currently in the playoffs. That means that the stakes are the highest and fantasy football owners are constantly making sure their top guys are playing in the big games. But be careful if you're updating your team at work or discussing roster moves with your co-workers. Why? Because, as Yahoo! Sports wrote, if you work for a company such as Fidelity, it could lead to your firing (H/T Ari).
Said Fidelity spokesman Vin Loporchio: "We have clear policies that relate to gambling. Participation in any form of gambling through the use of Fidelity time or equipment or any other company resource is prohibited. … We want our employees to be focused on our customers and clients."
Well is fantasy sports gambling? It may be a distraction at work but is it really an actionable offense? The Yahoo! writer thinks it isn't:
We would also like to point out – in our professional capacity as fantasy gurus, not as legal advisors – that laws have been passed which define the terms "bet" and "wager," and fantasy participation has been excluded. Here's a link to a million-word legal definition. Whatever else he did, Pettigrew wasn't gambling. Back off, company spokesman.
Now can you change your company policy to exclude things like fantasy sports and college basketball pools? Absolutely. But if you're going to fire someone for an offense like this, make sure that it is definitely covered by your policies and procedures.

Though maybe the reason the employee was fired was Trent Edwards was his quarterback. If he's supposed to be advising clients, what does that say about his decision skills?

All jokes aside, four people are out of a job because of fantasy football. Do you feel that this is just? Does your company stop you from accessing fantasy sports? Let us know in the comments below.

Tuesday, December 15, 2009

Astronology - Online Networking and the Workplace

Astron Website Top

Astronology

Volume X

Issue 21

 

December 15, 2009

Dear Andrew,

Astron Solutions provides high-quality, low-cost, innovative human resources consulting services to organizations like yours. Call us for advice, innovative program design, and user-friendly Web/PC based software.

 

Fact or Fiction

 

Social Networking/Interactive Websites are currently listed in the top 5 frequently used websites in the United States.

FACT!

According to
Alexa.com, a research website that tracks user activity via a browser toolbar in order to collect data on web trafficking for companies, two social networking sites and one video sharing website made the list of top 5:

1. Google
2. Facebook
3. Yahoo
4. Youtube
5. Myspace 

 

World Disney World Photo Contest

 

In our last issue of Astronology, we asked our readers to submit their favorite photos of special Walt Disney World memories. Thank you for participating! Our contest winner is Andrew Miller of Salary.com. Based on his photo, it looks like there were some fun times at a character breakfast!

Do you have a funny or clever caption for this photo? Please send them to us and we'll feature the best in our next issue of Astronology!

 

Happy Holidays from Astron Solutions!

 

Thank you for your support over the past year! It's been a challenging one for many of us. We hope that 2010 is a good one for you!

Our December 29th issue of Astronology will feature an article from the archives. We'll be back with a brand new edition on January 12th.

Everyone at Astron Solutions wishes you and your family a happy holiday season and start to the new year!

 

Online Networking and the Workplace

teamIn today's world of fast technology, organizations face the task of how to handle the online social networking craze headlined by popular sites such as MySpace, Facebook, Twitter, and LinkedIn. In this edition of Astronology, we take a look into the online social networking phenomena and its impact on the workplace....more

 

Have a Question?

If you have a topic you would like addressed in Astronology, or some feedback on a past article, don't hesitate to tell us!  Simply reply to this e-mail.  See your question answered, or comments addressed, in an upcoming issue of Astronology.

Looking for a top-notch presenter for your human resource organization's meeting?  Both Jennifer Loftus and Michael Maciekowich present highly-rated sessions on a variety of compensation and employee retention issues.  For more information, send an e-mail to info@astronsolutions.com.

 

The Fine Print

We hold your e-mail address in trust.  Astron Solutions promises never to share or rent your personal information.  We also promise never to send you frivolous e-mails and will allow you to leave our list, at your option, at any time.

To remove yourself from this list, please follow your personalized subscriber link at the bottom of your Astronology alert e-mail.

Copyright 2009, Astron Solutions, LLC

ISSN Number 1549-0467

Quick Links

 

World of HR Blog

Bringing you Human Resource news from around the globe...compliments of Astron Solutions.

More

 

Join Our Mailing List

 

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