|           Dear         Andrew,           Astron Solutions provides high-quality, low-cost,         innovative human resources consulting services to organizations like         yours. Call us for advice, innovative program design, and user-friendly         Web/PC based software.           |                                                   |                    |                           |           Ligers are         animals that can grow up to be the same size as both parents combined.         Ligers' parents are a lion Father and a tiger Mother.                     FACT!                     The Liger is         considered the largest cat in the world. This hybrid cat's largeness         compares favorably to that of its sibling, the Tiglon.                     Hopefully you don't have any Ligers or Tiglons roaming your home or         apartment! However, you may have a sweet kitty or a clever cat who         rules your kingdom. We'd love to see pictures of your own         "Leo" doing something clever or fun, and share the joy with         our Astronology readers! Please send us an e-mail with your         pictures!            |                                                   |           Ripped From         the Headlines... Employee Frustration in a Customer-Based Organization            |                           |            By         now most of us have heard of Steven Slater, formerly of JetBlue, who         made a dramatic exit from his place of employment after reaching his         breaking point on the job. While many employees who have had their fair         share of job frustrations applaud his approach         and consider him a folk hero, many wonder what caused a man with a         20-year career in customer service to end it as dramatically and         unexpectedly as he did, at great cost to his employer. In this edition         of Astronology, we take a look at the customer-based         frustrations employees face....more           |                                                   |           Have a         Question?           |                                             If you have a topic you would like addressed in Astronology,         or some feedback on a past article, don't hesitate to tell us!          Simply reply to this e-mail.  See your question answered, or         comments addressed, in an upcoming issue of Astronology.           Looking for a top-notch presenter for your human         resource organization's meeting?  Both Jennifer Loftus and Michael         Maciekowich present highly-rated sessions on a variety of compensation         and employee retention issues.  For more information, send an         e-mail to info@astronsolutions.com.                     |                                                   |           The Fine Print                    |                                             We hold your e-mail address in trust.  Astron         Solutions promises never to share or rent your personal         information.  We also promise never to send you frivolous e-mails         and will allow you to leave our list, at your option, at any time.                     To remove yourself from this list, please follow your personalized         subscriber link at the bottom of your Astronology alert e-mail.                     Copyright 2010, Astron Solutions, LLC           ISSN Number 1549-0467                     |                          |       
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