Whether it’s every day or for a special project, at some
point of time we all have to do some form of collaborative teamwork. Some
people dread this, others look forward to it. What are some qualities to
instill in your team in order to ensure success? Astronology covers five critical qualities of a successful team.
Communication:
Clear
consistent communication is extremely important. There is nothing worse than
when team members don’t feel comfortable voicing their opinions and ideas. Open and clear communication has to be
promoted within the group. Having a facilitator for brainstorming sessions will
be helpful in enforcing this. Facilitators have to be mindful to encourage all
participants to contribute and, more importantly, acknowledge each contribution
given. A facilitator also has to guide the selection of the best solution / process
for the team. Recording meeting sessions via notes and sending these notes
afterwards will also promote clear communication.
Active Listening:
Hand in
hand with clear communication,
team members must practice active listening. This form of listening is
important because it can create meaningful dialogue when it comes to
deliberating on a decision. Active listening requires team members to listen
with the intent to understand, not with the intent to respond. This will allow
the speaker to freely voice his / her thoughts and, most importantly, allow the
other team members the chance to thoroughly think about what is suggested. This
also means dismissive attitudes cannot be tolerated. An effective technique to
use in order to encourage active listening is, after a suggestion is made, or a
thought is shared, a team member – preferably the facilitator – repeats what
has been said in order to verify that everyone has the same understanding.
Commitment:
Although
ideally we would like to think that everyone on a team is committed to the assignment,
unfortunately this is not always the case. A starting point for success is the
commitment level of the team leader or facilitator. A Forbes online article on the top
qualities of a great leader stated that “There is no greater motivation
than seeing the boss down in the trenches working alongside everyone else,
showing that hard work is being done on every level.” As a team leader /
facilitator, are you also assigning yourself tasks when it comes to delegation?
Does the rest of the team see that you are also hard at work? Your
demonstration of your sense of responsibility will echo to your team and can
encourage everyone to take their roles more seriously.
Respect and Support:
Two
other key qualities are respect and support. If a team leader can’t demonstrate
respect and support to a teammate, nothing will be accomplished. Team members
won’t feel free to express themselves, and team morale will lower significantly
as a result. One articled suggested that team members, “…don’t place conditions
on when they’ll provide assistance, when they’ll choose to listen, and when
they’ll share information. Good team players also have a sense of humor and
know how to have fun (and all teams can use a bit of both), but they don’t have
fun at someone else’s expense.”
All of these qualities contribute
to positive team morale and effectiveness in handling team assignments. There may
be additional qualities, however, that other teams may value more than ones
mentioned above. What qualities do you value in a team? Write to Astron and share your
team’s keys to success!
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