Bringing you Human Resource news from around the globe...compliments of Astron Solutions
Friday, March 05, 2010
Guest Post: Writing Like a Professional Will Get You Paid Like a Professional
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I am a newly admitted attorney who graduated from law school less than one year ago. Lawyers, by definition, have been trained to write like professionals. This is one of the redeeming aspects of our profession, and I am proud to uphold this “tradition.”
Sadly, writing is not the art that it used to be. From the dawn of mankind until the early 1980’s, human beings wrote on surfaces ranging from stone walls to ordinary paper, using utensils ranging from granite rocks to ballpoint pens to typewriters. The common element among each of these formats is that those human beings had no room for error. There was no backspace key or pencil eraser or Wite-Out. Once that typewriter key was pressed, or that pen stroke was made, the words were – figuratively and often literally – set in stone. Consequently, writers were forced to choose their words very carefully.
Fast forward to the last couple of decades. The invention of the personal computer has revolutionized the way in which people write. The two biggest changes, in my opinion, are that we can write faster than ever before and that we can easily correct our mistakes. Admittedly, this faster pace of writing has lessened the strain on our bodies and our minds. The downside of this speed is that to avoid negating the time and trouble we have saved by using computers, we rush through the thinking process. Quite simply, because we can write quickly and correct our mistakes effortlessly, we write as the words and thoughts occur to us. For many people, the concept of “stream of consciousness” has transformed from an exercise in a high school English class into the primary way in which we communicate with other people.
Lots of modern norms have accelerated this change. Nobody writes a letter anymore; we write e-mails instead. Text messages have replaced handwritten notes and postcards. Blogs have replaced letters-to-the-editor. Twitter has replaced newspaper clippings. Communication has never been easier, and the end result is that people are writing more frequently and faster than ever. We are constantly looking for shortcuts to save even more time. The problem, however, is not how fast we write. No, the problem is how we write.
I believe that “AIM-speak” is just plain ugly. First used in instant messaging programs more than a decade ago, this style of writing has spread to modern e-mails and text messages. The words “you,” “because,” and “tonight” have become “u” and “cuz” and “2nite.” We are even too lazy to phrase the simple question, “What’s up?” anymore. Instead, we opt for the shorter “wsup?” These examples are just a few of the countless shortcuts people now use in contemporary English writing.
Thursday, March 04, 2010
Deception, Credit Checks and the Receptionist in the Job Search
From a mid-February New York Times report, the Federal Trade Commission (FTC) sued seven job placement operators for deception. The victims were innocent people just looking for a job and part of an expanding array of fraudulent job placement and work-at-home schemes. This is sad news for the job market where cruel people are taking advantage of the desperation of people to get hired.
From earlier this week a Yahoo! News and AP report says that states may ban credit check on job applicants (H/T Wendy). As we said above, it's hard enough to get a job in this economy, but now job applicants are facing another hurdle in the form of bad credit histories. From the article:
Sixty percent of employers recently surveyed by the Society for Human Resources Management said they run credit checks on at least some job applicants, compared with 42 percent in a somewhat similar survey in 2006.And lastly, from the New York Times "Corner Office" is a C.E.O. that says that one of the things she looks for in a job candidate is how they treated the receptionist when they came in for the interview: "I’ll want to know if someone comes in and if they weren’t polite, if they didn’t say, “Hello,” or ask them how they were. It’s really important to me." Good advice!
Employers say such checks give them valuable information about an applicant's honesty and sense of responsibility. But lawmakers in at least 16 states from South Carolina to Oregon have proposed outlawing most credit checks, saying the practice traps people in debt because their past financial problems prevent them from finding work.
Wednesday, March 03, 2010
On Verbal Job Offers and Facebook Friending Your Boss
But, maybe, more importantly... why have so many job seekers been jerked around when it comes to employment offers that they have to be so overly cautious? I mean for those of you making offers out there, what the heck are you guys doing?I agree with Jessica. If you're going to offer a job to someone verbally, make sure that it exists and there's money in the budget to pay for it. It makes things much more difficult for everyone else when candidates can't trust hiring companies at their words.
Next, from Yahoo! News via Reuters the question was put out to America if you should Facebook friend your boss and America said no (H/T Wendy*)."A survey released on Thursday found that 56 percent of Americans say it is irresponsible to be friends with a boss and 62 percent say it is wrong to be friends with an employee." The interesting part of the study is that more and more, people are feeling comfortable saying that while accessing social media/networking at work is OK, doing things like updating statuses uploading pictures, tweeting, or watching online videos are becoming less acceptable to people. Hopefully studies like this will allow more companies to allow access to social networking tools like Facebook and Twitter--and have confidence that the employees will act responsibly.
*Side Note: Wendy happens to be my boss...and she sent this to me--do you think she's hinting at something?
Thursday, February 25, 2010
Industries Hit Hardest by Job Losses and States With the Highest Taxes
Investopedia via Yahoo! Finance has an interesting look at the three industries hardest hit by job losses and the job loss market as a whole (H/T Wendy). The amazing part is that since I started working in my current role in December of 2007, unemployment has almost doubled from 7.7 million Americans to 14.8 million. To make matters worse, the article says that the number of workers unemployed for 27 weeks or longer has soared to a record 6.3 million people. And 661,000 have just dropped out of the labor market entirely. These people don't count against the unemployment rate which means that even more people are not working than the unemployment percentage shows.
The three biggest industries hit by jobs losses are construction, transportation and warehousing, and manufacturing. There are only a few industries which have seen an increase in their employment. The temporary help services industry saw a bump as well as health care and the federal government (mostly due to the upcoming census). This proves that while jobs seem to continually be disappearing, looking in the right places shows that hiring is occurring.
Our second article, from The Guardian, looks at the actual tax rates of different US states (H/T Jay). It starts with the premise that many people are complaining at California taxes but California comes in 6th at an average of 10.5% on an average per capita income of $47,706 (2008). The real problem is in the Tri-State Area. New Jersey is #1 with 11.8% on $56,116, New York is #2 with 11.7% on $55,032. Connecticut is #3 with 11.1% on $63,160, with Maryland and Hawaii rounding out the top 5 (unfortunately I get taxed by both New York and Connecticut...eek!).
Massachusetts surprised the author of the post (and me) by coming in at 23rd. The South, while a lower tax rate in many states, also has a lower average per capita income. Wyoming seems to be the best bet to keep the most of your high salary with only 7% on $53,163. Some things to think about when relocating for a job!
Picture from Select Leaders
Wednesday, February 24, 2010
Hiring Freeze Thawing and Wall Street Bonuses
First, from The Journal of Commerce, an interesting article about the hiring freeze starting thaw (H/T Wendy). The article does point, out, however that the road to recovery is just beginning and overall the U.S. job market is pretty flat (with unemployment hovering at 9%-10%). (Picture also from this article).
Next, The Wall Street Journal came out with the numbers yesterday that Wall Street bonuses were up 17% to $20.3 billion in 2009. Now, while it's not surprising that bonuses are up after last year's bonus-busting recession and the tight regulation on Wall Street bonuses, it is still disconcerting to much of Main Street that their tax dollars went to Wall Street for this. The interactive graph that accompanies the article is a good view to show how crazy the bonuses have gotten on Wall Street. You have to figure that many of these bonuses were "making up" for last year. But while most of America is dealing with unemployment, hearing that the average bonus was $124,850 and the average compensation was $340,000 has to be upsetting to many.
Tomorrow we'll get more into the job losses that we talked about as well as looking at which states tax you the most.
Tuesday, February 23, 2010
Astronology - The Electronic Workplace
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Friday, February 19, 2010
Valentine's Day in The Office and in "The Office"
While we look to the positive side of the holiday, there is always the concern about sexual harassment claims. The romantic nature of the holiday may encourage some employees to express their feelings for co-workers. Each year Vault.com runs an eye-opening study on office romance. Vault.com should be releasing the 2010 results shortly. Barbara Safani of Career Solvers also recently blogged on the prevalence of workplace romances and why people get involved with co-workers. While we can’t control everyone’s actions, as HR professionals, we need to ensure our employees know our organization’s policies regarding sexual harassment and hostile work environment to prevent legal claims.I think the key is to revert to elementary school politics to prevent problems from occurring. As Astronology suggests, after what we all went through in 2009, Valentine's Day just gives workplaces another "excuse" to bring a "small injection of fun" into the office--but it needs to be fully inclusive of everyone. Games, candy, and even cheap gift cards all seem to work. Since it's Mardi Gras time, bringing in a King Cake for your group is a fun, sweet way to celebrate. The tradition is that whoever finds the tiny plastic baby has to buy the next King Cake. This allows some fun competition between office members and allows everyone to participate in a cheap fun way.
The Astronology concludes with some great advice: "Whatever options you implement, utilize this opportunity to reach out to your employees and let them know how much they mean to your organization!"
Photograph courtesy of NBC, Byron Cohen via Poptimal.
Thursday, February 11, 2010
Greetings From New Orleans
I am amazed at how well the city looks. After Hurricaine Katrina, I expected the city to still be in a state of reconstruction, but other than the infrastructure improvements in the roads, the place looks great. Actually, it looks better than ever.
It's a good lesson to companies recovering from the recession. Although things may look bleak and no company wants to go through such tough times, it does give you a chance to rebuild certain things and start from scratch.
And when money starts coming back to the the balance sheet, invest in improving the infrastructure to make sure it's in place the next time bad times come.
If you can take one lesson from down on lively Bourbon St, that is a really good one.
-Andrew
Tuesday, February 09, 2010
Astronology - Valentine's Day: Friend or Foe of the Workplace?
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Friday, February 05, 2010
Questions (Not) To Ask During an Interview
For the candidate:
1. Don't ask about time off. If you have a vacation planned after you're supposed to start the new position, there's a time and a place about it. But don't start your relationship with a hiring manager or human resource professional by talking about how much time you won't be spending in the office
2. Be careful about how you talk about your last/current employer. There are good reasons why you want to leave your job and then there are reasons that will send up huge red flags at your new company. Don't hide anything from them that they need to know...but don't start by talking about the body odor of your current boss.
3. Don't ask any question about the company you can find out on the website. There is a fine line between being interested about a company and finding out more and being lazy and just not searching the company's website before the interview. Actually, it isn't a fine line. Do your research before you step into the office.
4. Leave something non-essential off the resume. I feel that some question will come up that's best described by something that's not essential to be on the resume, but something which will describe you well. If you were president of an organization but that was years ago, you can talk about the initiative you took to climb up the ranks without having it as one line in a resume. Also, if there's something on your resume just to pad it, it may look like you're confused about your career path and/or using a generic resume. Don't do that.
5. Don't go in without any knowledge of who you'll be speaking with. Not everyone has a bio up on the website, but if they do, give it a little study. If they don't, ask the person who sets up the interview to tell you a little bit about who you'll be interviewing with. Eventually you'll get a chance to ask a question and you don't want to be totally stumped/totally unoriginal. If you've done the research into them, it'll pay off.
For the HR Professional/Hiring Manager
1. Don't be nervous. I guarantee the person sitting across from you is 100x more nervous that you are. If you're nervous, it'll make them nervous and make for a very awkward interview. Some people hate operating in this type of setting but you need to find a way to feel comfortable doing this.
2. Force the interviewee to go off script. Basically, don't ask only generic questions. Ask them something they will have to think about for a few seconds and show some creativity/problem solving skills in thinking. Maybe talk about a problem and see how they would solve it or ask them how they feel about something in current events relating to the job (or to something else). In one of my interviews for my current role, I spent more than half the time speaking about A-Rod opting out of his contract with the Yankees. It had nothing to do with the role, but it allowed me to show how I spoke, how I solved problems and my creative side. But most importantly, it forced me to go off script.
3. Read the resume before the interview. I've had way too many interviews where I could tell the person interviewing me had no clue anything about me. If you're expecting the candidate to be prepared and do research on the company, you should provide the same courtesy and do the minimal amount of research required to read their resume. It can also help you frame questions for #2.
4. Keep the interview moving. You're like the producer of a radio show. If the host or callers get off topic for too long, you're job is to move it along to the next step. Don't cut anyone off, but you can't allow an interviewer to just ramble. Part of any job is fitting what you need to say within a timeframe and this is great practice for it. Also, you don't want the interviewee veering into too many personal details, so keep it on track.
5. Know what the position requires. This seems like it should be above for "candidates" but I think this is just as important for interviewers. I had an interview where the job description, HR representative and hiring manager all gave me a different shpeel about what the position required. There's no easier way to confuse a candidate than not being all on the same page. I was asked about certain licenses that had nothing to do with the job and the HR rep thought I was wholly unqualified by the time she got done speaking with me, when, in fact, I had all the requirements listed on the job description. It's not considerate to the person being interviewed.
Hope those are some good hints. I figured it was a few non-obvious Dos and Do Nots for the interviewer and the interviewee.
Monday, February 01, 2010
The Onion Takes On Job Performance Reviews
Obama To Hold Job Performance Review With Every American Worker
Thursday, January 28, 2010
Office Etiquette and Facebook as a Hiring Tool
Christine Pearson, professor of management at Thunderbird School of Global Management in Glendale, Ariz. and coauthor of The Cost of Bad Behavior, says 96% of Americans report experiencing rudeness at work, and 48% say they are treated uncivilly at least once a week.Ouch
This kind of manners meltdown can have a direct effect on the bottom line. According to surveys conducted by Pearson and her colleagues, 48% of poorly treated employees have intentionally decreased their productivity and 12% say the boorish behavior compelled them to quit. Workplace rudeness costs employers an average of $50,000 per worker. "There are very high costs associated with even seemingly inconsequential inconsiderate words and actions," adds Pearson.
Next comes from itWorldCanada and says that using social networking platforms like Twitter and Facebook as talent sourcing tools may open up a company to potential legal repercussions.
Lastly, from Business Insurance, a court ruling from Florida that says that illegal immigrants are due workers comp benefits (H/T Jennifer)
Tuesday, January 26, 2010
Astronology - The Rising Cost of Healthcare..Can Small Business Keep Up?
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Monday, January 25, 2010
Real Unemployment and the Future of HR
Speaking of the unemployed, The 405 Club (a great blog name) has a post about what really bothers the author about not having a full-time, steady, paying job.
Lastly, UpstartHR has a look at the future of HR and asks "is it you?" Some keys they give are:
- Know what impact you want to have
- Ask smart questions
- Identify a potential path
- Take charge of your professional development
- Stay flexible
Friday, January 22, 2010
Jobs You Want and Jobs To Stay Away From
Fortune and CNNMoney have the 100 best companies to work for--which may be an even more important list than the Fortune 500.
Glassdoor.com has their list of the best 50 places to work for (I wonder how many of those overlap...?)
Media Bistro (the website where I actually found this job and why I'm blogging to you right now) has a list of the most desired media jobs of 2009
Complain about your job? FoundValue Blog has 10 jobs they promise are worse than yours (though I know a LOT of people who would want #10).
The Springfield News-Leader has 10 steps to workplace happiness from some great professionals in the field.
Have a great weekend!
Thursday, January 21, 2010
"A Common App" for Job Applications
When I applied to college, I was happy to find out a school I was applying to used the "Common App". For those unfamiliar with it, this is basically a general college application that you could fill out once and then submit to all schools that would accept it. It saved me time and energy and focused me on finding the schools I was really interested in rather than worrying about what their application requirements were.
The other day I got to wondering: why can't we do this for job searches? Maybe we can call it the "Professional App". Really, why can't there be one generic job application that someone could fill out and submit to any companies that accepted it? Every job application a person fills out has the same information: Name, Address, Past Employment, Education. But for every job one applies to, they need to fill out a separate job application, manually inputting all the same information. Why can't this be standardized into one form? For each company you want to apply to, you can submit this form but still can personalize your cover letter and attached resume. And like the college-bound Common App, the Professional App could have specific answers for specific jobs as well, but keep the common information the same (in college apps these are essays, but in the Professional App, it could be specific questions for the job one would need to do).
For a company receiving applications, there could be benefits as well. They wouldn't have to spend as much money to host their own job application site. The companies would be able to receive applications in an easy-to-use format and would be able to differentiate between candidates easily. And companies should receive more candidates to choose from because of the ease of applying. They may get a few more "lazy" applicants, but with a cover letter still to write and interviews still to do, the talent pool would certainly grow.
Thoughts? Do you think this would work? Would your company use it?
Friday, January 15, 2010
Avoiding Your Own Conan Situation
Harvard Business Review has some tips on how to avoid the Conan mistake. Although their comparison of the situation to Hideki Matsui's with the Yankees is totally off (Matsui was a free agent without a contract without any promises of future employment or promotion), the advice they give in the middle of the article is good for Human Resources professionals to take with them. The three main points of advice in the article are "avoid defensive talent strategies, place big talent bets, and diversify succession risk". Some pretty great advice there.
Gruntled Employee (a great name for a blog) talks about the situation further and said that Conan's statement put him ahead of his employer and it's shown to be true throughout the whole situation.
And, lastly, the rest of the late night hosts take aim at NBC, including, most amazingly, that second clip with Jimmy Kimmel taking down Jay Leno.
This is not a good situation for NBC, but the whole thing could have been avoided with some patience and smart PR.









